Ekurhuleni Mayor Reaffirms City’s Commitment Towards Service Delivery

In his address this morning to Council, Executive Mayor Mzandile Masina outlined the administrative trajectory for the 2018/19 financial year. True to the State of the City address, Mayor Masina emphasised the need to sustain rapid service delivery.

“We intend on maintaining the moment of rapid, efficient and quality service delivery for all of our residents.”

He further announced the successful launch of the City’s innovative service delivery app, which is intended to integrate customer relations and eliminate turn around constraints for the Citizens of the City. “We have started off with the launch of our service delivery mobile application called ‘My Ekurhuleni App’. This App will promote active citizenship by bringing the municipality and its service desks within the fingertips of residents. Our residents will now enjoy the unique advantage of reporting service delivery issues such as water, electricity, sanitation and potholes with a simple click of a button.”

Ekurhuleni is now a pathfinder in the area of technological innovation for improved service delivery. The Mobile App brings into reality the City’s vision to build a digital city with a viable information and communications technology machinery that works for all residents.

The National Treasury recently released its Benchmark Report on metros across the country. The record positively indicates that the City of Ekurhuleni enjoys a status of stable financial health, sound service delivery, stable institutional stability and stable governance. According to Mayor Masina, this asserts the City’s position as a stable institution. “We re-articulate our commitment and outline concrete plans to enhance institutional stability, prudent financial management, capital allocations for service delivery programmes and economic infrastructure,” he added.

In his address he lauded President Cyril Ramaphosa in his concerted efforts to turn around the ailing state of the economy largely affecting the poor majority. “The engagements with capital-rich countries by the President of the Republic on the eve of the BRICS Summit, which have so far yielded investment commitments of above R425 billion, constitute a story of hope. Such investment injections can only augment efforts in the City towards ensuring that we cushion the harsh economic realities of our people. Therefore, this BRICS Summit underway in our country is an important platform for many South African stakeholders to build networks and share valuable global knowledge with our counterparts from those economies.” He said, further encouraging the business community of the City to showcase opportunities in Ekurhuleni and broaden their commercial scope.

Mayor Masina affirmed the City’s commitment towards the proposed amendment of Section 25 of the Constitution of the Republic of South Africa, encouraging citizens of the City to partake in the public hearings currently underway in Gauteng. “As the executive leadership of Ekurhuleni we support this amendment and are looking forward to make a submission before the parliamentary committee.”

Issued by the City Of Ekurhuleni


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